Social Media Help

25 Jan

How to Use YouTube’s NEW Comment Moderation Feature

by Jacob Curtis

As a community manager I’ve always dreaded moderating YouTube comments. With the lack of profanity filters and blacklists for disruptive users, the more videos you have, the bigger headache it becomes to scour through each video to remove potential spam. But that’s all changed with YouTube’s new comment moderating dashboard! Huzzah!

11 Jan

How to Edit Featured Likes on Your Facebook Page

by Jacob Curtis

If you’ve ever liked another Facebook page as your business page you’ll notice a Likes section as a permanent feature on your timeline. Basically, this section takes up a sizable portion of your Facebook page and displays up to 5 pages you’ve liked on a random cycle. Which doesn’t seem like a big deal, right? [...]

03 Jan

How to Set Up a Facebook Page Profanity Filter

by Jacob Curtis

Unfortunately Facebook page admins all share a common problem – we have to sleep. And that means there’s always going to be a window of opportunity for “trolls” and “spammers” to run amok on your Facebook page. Luckily Facebook allows community managers the ability to set up a profanity filter that will automatically screen posts [...]